Privacy Policy

O-Ring Supply Co. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or submit an inquiry through our contact forms, email, or WhatsApp.

We may collect the following types of information: - Contact details: name, company name, email address, phone number, and WhatsApp number. - Business information: shipping address, billing address, and tax identification number. - Technical data: IP address, browser type, device information, and pages visited (collected via standard server logs). - Communication records: emails, messages, and RFQ specifications you share with us.

We use your personal data solely for legitimate business purposes, including: - Responding to quotes and inquiries. - Processing and fulfilling orders. - Providing technical support and engineering consultation. - Complying with legal and tax obligations. - Improving our website and product offerings. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your data is stored on secure servers and protected by industry-standard technical and organizational measures. Access is restricted to authorized personnel only. While we take reasonable precautions, no internet transmission is completely secure, and we cannot guarantee absolute security.

We may share your information with trusted third parties only when necessary to fulfill your order, such as shipping carriers (DHL, FedEx) and customs brokers. These parties are contractually obligated to protect your data and use it only for the intended logistics purpose.

Our website uses essential cookies to ensure proper functionality. We may also use analytics tools to understand visitor behavior and improve user experience. You can disable cookies through your browser settings, though this may affect certain features.

Depending on your jurisdiction, you may have the right to: - Access the personal data we hold about you. - Request correction or deletion of your data. - Object to or restrict certain processing activities. - Withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at yaoqingpu1983@gmail.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: yaoqingpu1983@gmail.com Phone/WhatsApp: +86 138 1403 4409