Privacy Policy

O-Ring Supply Co. ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or submit an inquiry through our contact forms, email, or WhatsApp.

We may collect the following types of information: - Contact details: name, company name, email address, phone number, and WhatsApp number. - Business information: shipping address, billing address, and tax identification number. - Technical data: IP address, browser type, device information, and pages visited (collected via standard server logs). - Communication records: emails, messages, and RFQ specifications you share with us.

We use your personal data solely for legitimate business purposes, including: - Responding to quotes and inquiries. - Processing and fulfilling orders. - Providing technical support and engineering consultation. - Complying with legal and tax obligations. - Improving our website and product offerings. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Your data is stored on secure servers and protected by industry-standard technical and organizational measures. Access is restricted to authorized personnel only. While we take reasonable precautions, no internet transmission is completely secure, and we cannot guarantee absolute security.

We may share your information with trusted third parties only when necessary to fulfill your order, such as shipping carriers (DHL, FedEx) and customs brokers. These parties are contractually obligated to protect your data and use it only for the intended logistics purpose.

We use cookies and similar technologies to operate our website and, with your consent, to measure traffic and improve content. Essential cookies: Required for core site functionality, security, and remembering your cookie preference. These cannot be switched off through our banner. Analytics cookies (optional): If you click "Accept analytics" on our cookie banner, we use Google Analytics 4 (GA4) to collect aggregated, pseudonymous usage data such as pages viewed, approximate location, device type, and referral source. We do not use this data for advertising profiles. Consent and control: On your first visit, analytics cookies remain disabled until you accept them. You can reject non-essential cookies at any time via the banner. Your choice is stored in your browser (local storage) so we do not ask again on every visit. You can also clear site data in your browser to reset your preference. Google Consent Mode: We configure GA4 with Google Consent Mode so analytics storage stays denied unless you grant consent, including for visitors in the European Economic Area (EEA), United Kingdom, and Switzerland. Third-party processors: Google LLC processes analytics data on our behalf when you consent. Google's privacy information is available at https://policies.google.com/privacy. Vercel Analytics: We may also use privacy-oriented, aggregated performance metrics provided by our hosting platform. These do not rely on the same analytics cookie consent choice above.

Depending on your jurisdiction, you may have the right to: - Access the personal data we hold about you. - Request correction or deletion of your data. - Object to or restrict certain processing activities. - Withdraw consent where processing is based on consent. To exercise any of these rights, please contact us at yaoqingpu1983@gmail.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us: Email: yaoqingpu1983@gmail.com Phone/WhatsApp: +86 138 1403 4409